Shipping policy
Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with us at Lucky Club The Store! We aim to provide a smooth and efficient shipping experience. Please review our shipping policy below.
1. Shipping Locations
We currently ship to addresses within Australia, and select international locations. If you are located outside of our shipping areas, please contact us for assistance.
2. Processing Time
All orders are processed within 1-3 business days. Please note that processing times may be longer during peak seasons or sale events. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Methods and Costs
We offer various shipping options to suit your needs. Shipping costs will be calculated at checkout based on the selected shipping method and the weight of your order.
4. Estimated Delivery Times
Delivery times vary based on the shipping method selected and your location. Generally, you can expect:
- Standard Shipping: 3 -7 business days
- Express Shipping: 1 -3 business days
Please note that these times are estimates and may be affected by external factors such as weather, holidays, or carrier delays.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email and or AusPost A. You can use this number to monitor the status of your shipment.
6. Lost or Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery. We will work with you and the carrier to resolve the issue and ensure that you receive your order in satisfactory condition. If your order was lost please read or terms and policy's, then please contact the carrier and our service teams for the next steps taken.
7. International Shipping
For international orders, please be aware that additional customs duties or taxes may apply. These fees are the responsibility of the customer and are not included in the shipping cost at checkout.
8. Changes to Shipping Policy
We reserve the right to update this shipping policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Lucky Club The Store
Info@luckyclubthestore.com
Thank you for choosing Lucky club the store! We appreciate your business and look forward to seeing you in our garments.